Post by Bix Team on Jun 18, 2007 17:41:57 GMT -5
Hi all,
We've had a few users commenting that they are running into issues with the new beta recorder. We've just implemented a way to capture more error info. if your IE browser crashes. However, we only get this data if you select "Send Error Report" when the crash happens, so please select this. As per Microsoft's policies, only system/application info for troubleshooting will be sent. Also, if you do encounter these types of crashes, please post info. on this page with as much info such as (the steps you were taking before crash occurred, your PC and OS configuration including the type of sound card, the Recorder you are using, and how often it happens).
We look forward to your feedback.
Best,
Raj.
We've had a few users commenting that they are running into issues with the new beta recorder. We've just implemented a way to capture more error info. if your IE browser crashes. However, we only get this data if you select "Send Error Report" when the crash happens, so please select this. As per Microsoft's policies, only system/application info for troubleshooting will be sent. Also, if you do encounter these types of crashes, please post info. on this page with as much info such as (the steps you were taking before crash occurred, your PC and OS configuration including the type of sound card, the Recorder you are using, and how often it happens).
We look forward to your feedback.
Best,
Raj.
